Find answers to common questions about SkyGrow, your account, billing, and our AI features.
After signing up, go to Settings and add your Bluesky handle along with an app password. You can generate an app password from your Bluesky account settings. Your credentials are encrypted and stored securely.
An app password is a separate password you create in your Bluesky account settings specifically for third-party apps. It lets SkyGrow access your account without needing your main password, and you can revoke it at any time.
You add keywords related to your product or industry, and SkyGrow searches Bluesky for conversations matching those terms. Each post is scored by relevance, engagement, and recency so you see the highest-value discussions first.
AI credits are used when you generate reply suggestions, keyword recommendations, or post ideas. Each plan includes a monthly credit allowance that resets at the start of your billing cycle. Credits do not roll over.
SkyGrow generates replies in three tones: Empathetic (warm and understanding), Direct (clear and to the point), and Experiential (sharing relevant experience). You can pick whichever fits the conversation best.
No — our AI generates replies that are context-aware and match a natural conversational tone. They're designed as starting points you can use as-is or edit before posting. The goal is authentic engagement, not spam.
Yes, you can cancel anytime from your account settings. You'll continue to have access through the end of your current billing period. No refunds are issued for partial billing periods.
We offer a free trial for new users on the Pro and Business plans so you can explore the full feature set before committing. No credit card is required to start your trial.
Annual billing saves you 20% compared to monthly. You're billed once per year at the discounted rate, and your plan renews automatically unless you cancel.
Yes, the Business plan supports up to 5 Bluesky accounts with shared AI credits across all of them — perfect for agencies or teams managing multiple brands.
Yes. Your app password is encrypted at rest and is only used to authenticate with Bluesky's API on your behalf. We never store your main Bluesky password, and you can revoke the app password from Bluesky at any time.
You can delete your account from Settings, or contact us at support@skygrow.app. When you delete your account, all personal data is removed within 30 days, except where retention is required by law.
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